IT department
Design, development, and support of IT solutions for one of the largest sports betting companies in the CIS
Infrastucture:
- 12 data centres
- 3500+ virtual hosts
- 70% Linux / 30% Microsoft Windows
Servers:
- HPE, Dell & SuperMicro
Network storage:
- NetApp, HPE 3PAR, HPE MSA
Virtualisation:
- VMware ESXi
Technology stack:
СI/CD:
- GitLab, Nexus, Jenkins, Ansible, Ansible Tower, Terraform
Proxy / FW:
- Nginx, IPTables
DBMS / Message queue:
- PostgreSQL, RabbitMQ, InfuxDB, Grafana
Monitoring / Log Management:
- Zabbix, Kafka, ELK
Hosting:
- VMware vCloud, VMWare vSphere
TL:IT structure
MAC
Monitoring and Control
Department of monitoring services for all development groups using standard SaaS services, hardware, offices, and data centres (24/7)
WLAdm
WL Admin
Department of brand infrastructure support
BAS
Business Application Support
Software support department for in-house development teams
RevEng
Reverse Engineering
The department analyses malfunctions and incidents and handles testing
R&D
Research and Development
Integration and launch of new services from development groups, automation of server configuration, automation of developer service deployment, developer support (to improve the integration of new software), diagnostics for complex software issues, configuration of integrations with external services, transformation of developer software needs into purchases, assistance to other departments with complex tasks, security issues and fault tolerance of services
DBA
Database Administrators
Database operations, data backup scheduling and partitioning, assistance to developers with database operations and solving complex issues
ITSA
Administration of office services infrastructure
The department handles the operation of network and server equipment, data storage systems in the offices of all partner organisations, and installation. Configuration/diagnostics of software for office infrastructure and SaaS for other departments/organisations
Our benefits
Interesting projects
Young team
Convenient workstations
Internal training
Free tea, coffee, and fruit
Competitive salary
Career growth
Bonus system
Modern communication systems
Specialised courses
Paid vacation
Relaxed dress code
Parking
Informal hangouts
Vending machines in the office
Walking distance to office from the metro/train
IT bike club
Gym compensation
Game community
Cafeteria and café in the building
Lots of dining options nearby the office
More time to sleep in the morning
Corporate events
Voluntary health insurance after probationary period
Photos of our offices
Workstation:
- Windows / Linux / MacOS*
- Desktop or laptop*
- Two monitors (or more)
- Wireless headset
* Option available after the probationary period
Communication tools:
- Slack / Telegram / Matrix Element
- Jira / Confluence
- Google Meet / Zoom
Career growth
Transfers to other departments
Every department has its own culture, minimum requirements and salary, challenges, and benefits.
The day-to-day can be more dynamic or laid back, and interactions might be face to face or more focused in front of a screen.
Some teams require development skills, while others need an especially diligent approach.
There’s a lot of options.
But after a year of working in a team, you have the option* of moving to a different department to find a position that fits you best.
* pending approval from both department heads
- to MAC
- less interaction with employees;
- deeper dive into the tech used in the company;
- higher salary;
- integration with service administrators, developers, and security department specialists;
- easy server administration.
- to ITSA (less likely)
- second line for communication with employees;
- administration of services provided to employees (SaaS);
- higher salary;
- 5/2 schedule;
- administration of office servers;
- administration of office hardware.
- to ITSA
- more interaction with employees;
- Interaction mostly with office services (SaaS);
- higher salary;
- 5/2 schedule;
- responsibility for the operation of office services;
- administration of office equipment.
- to SAM
- learn and administer a wider software stack;
- administration of services in all data centres;
- administration of scalable data delivery and processing services;
- 5/2 schedule;
- higher salary;
- Administration of development and automation tools;
- more interaction with IT-related employees, less with developers.
- to InfoSec
- more emphasis on security;
- different tools;
- higher salary;
- fast response to incidents;
- administration of NGFW;
- to BAS
- deeper dive into in-house developer services;
- Interacting primarily with just one or a few development teams;
- prompt response to developer requests;
- less standardised but shorter working day (4 hours less);
- higher salary;
- responsibility for the operation of services.
- to OAM (less likely)
- need for the administration of infrastructure services;
- need for equipment administration;
- higher salary;
- 5/2 schedule;
- responsibility for the operation of equipment;
- fast response to incidents.
- to SAM
- learn and administer a wider software stack;
- administration of services in all data centres;
- administration of scalable data delivery and processing services;
- administration of development and automation tools;
- higher salary;
- more interaction with IT-related employees;
- work with and configuration of service integrations.
- to OAM
- need for the administration of infrastructure services;
- administration of equipment in the data centre instead of administration of office equipment;
- higher salary;
- 5/2 schedule;
- responsibility for the operation of equipment;
- fast response to incidents.
- to InfoSec;
- less interaction with end users;
- more emphasis on security;
- different tools;
- higher salary;
- fast response to incidents;
- administration of NGFW.
- to BAS
- transition to working with in-house developer services;
- interacting primarily with just one or a few development teams;
- prompt response to developer requests;
- less standardised workday;
- responsibility for the operation of services.
- to RevEng
- work with troubleshooting tools;
- testing the functionality of internal services provided by the administrators of other departments;
- a larger group of services to work with;
- more interactions with employees.
- to OAM
- more formalised tasks;
- fewer customers (mainly R&D);
- need for the administration of infrastructure services;
- need for equipment administration;
- responsibility for the operation of equipment;
- fast response to incidents.
- to SAM
- focus on operation and implementation tasks;
- more formalised tasks;
- administration of described/documented services;
- more tasks from a wide software stack.
- to InfoSec
- more formalised tasks;
- fast response to incidents;
- administration of NGFW.
- to BAS
- deeper dive into in-house developer services;
- interacting primarily with just one or a few development teams;
- prompt response to developer requests;
- less standardised but shorter work day;
- responsibility for the operation of services.
- to R&D
- Interaction with development teams, managers, designers, and other groups;
- participation in lots of different activities in all teams;
- determination of IT work regulations;
- architecture design;
- selection and implementation of new technology services for all IT groups;
- responsibility for making decisions in building systems;
- automation of IT processes;
- less standardised workday.
- to SAM
- no interactions with hardware/virtualisation;
- learn and administer a wider software stack.
- to R&D
- a lot more customers;
- interaction with development teams, managers, designers, and other groups;
- participation in lots of different activities in all teams;
- determination of IT work regulations;
- architecture design;
- selection and implementation of new technology services for all IT groups;
- responsibility for making decisions in building systems;
- automation of IT processes;
- less standardised workday.
- to InfoSec
- a lot of different interactions;
- more emphasis on security;
- fast response to incidents;
- In terms of equipment, administration of NGFW.
- to BAS
- transition to working with in-house developer services;
- interacting primarily with just one or a few development teams;
- prompt response to developer requests;
- less standardised workday;
- responsibility for the operation of services;
- no need to administer equipment.
- to DBA
- narrower scope of responsibility for the formation and operation of DBMS;
- become a specialist with a narrower profile (in one of the DBMS used);
- consult with developers about database operations.
- to SAM
- more measured work plan;
- administration of described/documented services;
- fewer interactions with developers.
- to RND
- a lot more customers;
- Interaction with development teams, managers, designers, and other groups;
- participation in lots of different activities in all teams;
- determination of IT work regulations;
- architecture design;
- selection and implementation of new technology services for all IT groups;
- responsibility for making decisions in building systems;
- automation of IT processes.
- to InfoSec
- a lot of different interactions;
- more emphasis on security;
- fast response to incidents;
- In terms of equipment, administration of NGFW.
- to SAM
- more measured work plan;
- administration of described/documented services;
- fewer interactions with developers.
- to OAM
- less rush work (more planned tasks);
- fewer customers (mainly R&D);
- more formalised tasks;
- closer interactions with equipment;
- Trips to data centres (including abroad) for the commissioning and maintenance of equipment.
- to OAM
- more diverse tasks (not always related to security);
- department tasks almost never depend on other departments, so you can achieve results on your own timeline;
- more formalised tasks;
- closer interactions with equipment;
- Trips to data centres (including abroad) for the commissioning and maintenance of equipment.
IT vacancies:
Test / Gawker game
Complete the test and enter your contact information so our HR team can contact you for an interview.
Responsibilities:
- Build CI/CD processes based on Gitlab / Jenkins / Ansible.
- Automation of server and application maintenance processes.
- Deployment and support of projects and applications, and interaction with testing and development departments.
- Collaboration on the development of documentation for systems and solutions.
- Updating documentation (deployment documentation).
- Addition of created infrastructure (Zabbix/Prometheus) to monitoring.
Requirements:
- Experience with Jenkins/Ansible.
- Knowledge of Git.
- Knowledge of Bash, AWK & Python.
- Proficiency in Linux server operating systems (Debian/Ubuntu & OEL/CentOS) at the administrator level.
- Knowledge of relational DBMS (PostgreSQL/MySQL).
- Knowledge of and experience in configuring and administering RabbitMQ and Redis.
- Experience using Docker Docker Swarm.
- Knowledge of network services and protocols (TCP/IP, DNS, DHCP, etc.).
- Experience working on a team is required.
Responsibilities:
- Configuration of Linux servers and services, deployment of corporate software.
- Monitoring/diagnostics and maintaining servers and services.
- Analysis of incidents related to the use of corporate software (second line of support).
- Debugging http and log analysis using (curl/grep/sed/awk).
- Writing instructions for the first line of support.
Writing scripts to automate your work.
Requirements:
- 5+ years of experience administering Linux (mainly Debian).
- Ability to automate work using Bash, Python, Ansible.
- Experience in diagnosing and troubleshooting incidents in Linux server operating systems.
- Knowledge of the basics of network technologies and HTTP servers
- Basic web programming skills in Python/GoLang/PHP + HTML + CSS + Javascript.
- Skills in configuring/optimising DBMS (PostgreSQL/MongoDB).
- Basic Windows Server administration skills (without needing to administer Windows).
- Ability to briefly but informatively document completed sections of work (Wiki).
- Ability to solve tasks independently.
- Spoken and written English skills (communication with the support team and reading technical documentation).
Responsibilities:
- Monitor the software of employees at their workplaces, including how it is installed, whether it works in terminal sessions, and whether it can save its settings in locations specified by the administrator.
- Find and implement options to make software work in a multi-user system that by default only works in single-user mode.
- Search for similar software that does not work at all in terminal sessions.
- Find and implement solutions where virtualisation or locally connected devices (for example, tokens) were used locally in the operation of software.
- Automation of the process of deploying employee software.
- Containerisation of applications.
- Collaborate on planning and documenting the process of transferring users’ work to a terminal session.
- Test and live transfer of users to terminal sessions.
- Collaboration with other departments, including modernisation and development, security, operation, technical writers, employee support, and specialists on duty.
- Writing instructions for the first line of user support.
- Provision of second line support to employees.
Requirements:
- Knowledge of Citrix Virtual Apps/Desktop at the CCP-V/CCP-N level.
- Knowledge of network stacks.
- Experience supporting 100+ users.
- Experience finding solutions for adapting applications to work in terminal sessions.
- Ability to documents your own projects.
- Experience writing scripts in powershell/batch/python.
- Experience automating application deployment and configuration.
